Description of UAL services to aboriginal Canadians. Challenges that come with evolving services include: breadth, depth, and nature of today's info landscape and the skillsets to navigate; library as collector, provider and publisher; library as space. Libraries don't measure their impact very well. A digital scholarship ecosystem will only succeed through multi-sector collaboration at the local, national, and international levels. Description of UAL services. Outlines issues with born-digital materials. The physical library remains important. Education would benefit from regular curriculum review and more specialist training. Closer ties between library schools and research libraries needed. Academic libraries need to tell their stories.
