A call in cover letter for LAC to be an advocate for libraries and a responsible steward of resources. Mentions 2100 volunteers. Cites CPL work in preservation: Calgary Public Library works with community partners to keep our heritage alive and to make it accessible to Calgarians. In particular, the Library works with Heritage Triangle partners, the Glenbow Library and Archives and The City of Calgary Archives, to collect and preserve the city’s heritage. Customers can access local history materials, such as books, newspaper clippings, maps, and old media, in the Community Heritage and Family History Room at the Central Library. The submission remarks on inadequacies of recent graduates: Newly graduated librarians often lack knowledge in the following areas: business basics – strategic planning, leadership, and project management; stakeholder relations, partnership management, and community engagement; advocacy, including how to working effectively with all levels of government; and new and emerging technologies.